Kevin Hicks

Kevin Hicks

Kevin is an Internet Marketing Specialist at ROI Web Marketing. He has a strong passion towards helping businesses succeed using a creative and focused approach to Internet marketing. ROI Web Marketing offers web design and monthly marketing services which include Google Ads pay per click advertising and SEO.

Kevin Hicks on LinkedIn

Could your business benefit from getting more phone call leads?

With over a decade of experience consistently getting our clients more business through the Internet, we’ve come to identify the importance of phone calls for business and have narrowed down the best ways to increase call leads. In fact, we take pride in having created a top-secret formula to successfully maximize mobile calls for clients who want to focus on increasing phone calls through the most cost-efficient ways to market online - your website and Google Ads.

Why do phone call leads matter?

  • More and more people are researching and buying on their smartphones - Google data has shown that over 50% of people on the Internet are on their phones.
  • A phone call provides a much needed personal touch to customer relationship-building during these challenging times, giving instant credibility to your business and making you more memorable.
  • People who call are really high quality leads who are often ready to buy - they reached out to you, after all.
  • Having a conversation allows you to get to know your prospective clients, not only so you can offer them exactly what they need in the way they need it, but also so you can improve your marketing based on what you learn from them.

The ROI Web Marketing Secret Formula for How to Get More Calls to Your Business

  1. Google Ads: Call Extensions

    • This Google Ads extension allows you to display your business phone number in your ad.
    • In mobile devices, the phone number is replaced with a “Call” button that users can click on to phone your business.
    • There’s an option to set this extension to only display during your business hours.
  2. Google Ads: Location Extensions

    • Linking up your Google My Business profile with Google Ads automatically transfers over your contact information into your ads, including your phone number.
    • Having contact information in your ads also makes your business more trustworthy.
  3. Google Ads: Call Ads

  4. Website: Strategic, Responsive Mobile Web Design

    • Google places an emphasis on your mobile website - there’s a reason that they’ve switched many websites to mobile-first indexing (ranking websites primarily based on how they’re viewed in mobile phones instead of desktop computers).
    • Your mobile website should be a responsive version of your desktop website.
    • All phone numbers should be linked with “tel:” code so that potential customers can click to call.
    • The business phone number should be strategically placed at the top of your website for users who landed on your website with the express intention to call, at the bottom of your website for users who are convinced to call after reading through, and on a Contact page where most people check for contact information.
  5. Website: Mobile Contact Bar

    • One of the most effective ways to increase phone calls is with a contact bar at the bottom of your mobile website that displays only on mobile devices providing easy access to contact your business.
    • The mobile contact bar should minimally include a phone button to call you and an email button to email you.
    • Further options for the mobile contact bar include a shopping cart button for ecommerce sites and social media buttons, among others.

Expert Tip: Tracking Call Leads for ROI

We’re assuming that return on investment (ROI) is just as important for you as it is for us to provide it for you. That’s why the most important feature of our secret formula is that it’s entirely trackable. That means that your monthly reports will show how many call leads you got through each of those avenues so that we can adjust as we go.

Click here to learn more about how increasing phone calls integrates with our marketing packages.

What are you waiting for? Contact us today to learn more about how we can help you maximize phone call leads.

Tuesday, 21 April 2020 14:21

Free Google Ads Audit For Business Owners

For a limited time, we are featuring our Google Ads Audit for business owners.

This offer is meant for companies who are currently running their own Google Ads campaigns.

If you are running your own campaign and aren’t getting the performance that you’d like to be getting, this offer is for you.

Our Google Ads Audit helps companies find out what they are doing wrong with Google Ads and how to improve their performance.


  • 1 hour custom review of campaigns.
  • Insights on what you are doing well
  • Constructive feedback on what you can do better
  • Recommendations on how we can improve performance and what that would look like if you’d like to get started with us.

Price: FREE

Value of $350+tax

*** Limited time special offer: FREE Google Ads Audit available from April 20th, 2020 until May 31st, 2020.

Get started today by contacting us or order your Google Ads Audit by visiting this page and filling out the form.



Have you attended an online networking event before?!

Now's your chance to network online with 30+ other business owners and learn about how Google Ads can help business owners.

*** I'm announcing an exclusive offer at this presentation to the people who attend this event. ***


BNI Urban Professionals (BNI UP) Networking Group

I belong to this networking group, which meets weekly at Chambar Restaurant in Vancouver, British Columbia. Unfortunately, due to COVID-19, we are currently not able to meet at the restaurant. Instead, we have transitioned to meeting online using Zoom.

These events still take place on Wednesday mornings from 7 am-8:30 am with a similar structure - each member and guest has their moment to tell us about who they are and what they do.

If you'd like to attend, please reach out to me so that I can register you and give you the information needed to join the meeting.

BNI UP Online Networking

Here's what to expect:

  • Attendance is FREE for the time being (as of April 8th, 2020 < take advantage of this while you can!)
  • Dress professionally (even though it's virtual, you are still leaving a professional impression with the local business community).
  • As a guest, you have 20 seconds to tell everyone your name, company name, position in the company or what you do to benefit others, and who invited you to the meeting.
  • Outside of presentation time, attendees are muted by the meeting coordinator (or you can mute the Zoom meeting volume on your own).

Google Ads for Business Owners Presentation

This will be a brief 5-minute overview of how Google Ads works for business owners.

Here's what I'll cover:

  • Benefits of Google Ads
  • What ROI Web Marketing does differently
  • How to measure & monitor your success
  • Average marketing package pricing to get started
  • *** Exclusive special offer for those who attend ***

Yes, I repeat, for those who attend this meeting, I will be announcing a special offer for those interested in starting a new Internet marketing package with us.

Contact me at This email address is being protected from spambots. You need JavaScript enabled to view it., and I can put you on the guest list and send you more details.

Monday, 09 December 2019 08:23

Why Hire an Internet Marketer for Google Ads

There's a reason we've become one of the top Google Ads experts in Vancouver. We see our role as your professional race car driver, mitigating your risk of crashing and burning with the tools and skills needed to utilize ads effectively so that you can speed past competitors.

Google Ads Experience

  • Google Ads offers a self-managing system and self-starter Google Ads Express platform if you want to set up and manage your own ads, although getting results for Google Ads isn't as easy as Google may claim it to be.
  • Years of experience setting up, maintaining and fine tuning Google Ads campaigns for a wide variety of industries translates to the ability to select the proper strategies and campaign types (search ads versus display ads, for example) for a client's unique needs, and the best way to maximize clicks and conversions for your field.
  • If you are running ads on your own and not getting results, maybe it's time to hire a Google Ads expert.

Procedures With Proven Results

  • We constantly evaluate our procedures, test, and implement new methods to save our clients money on clicks and maximize return on investment (ROI).
  • The way we build our ad campaigns is unique and based on a strategic Discovery Meeting with the client as well as an extensive Google Keyword Document.
  • Making slight changes to the campaign can have a big positive or negative impact, which is why we recommend that a professional takes care of maintaining the campaign, although we value transparency, allowing our clients to have access to the accounts and make suggestions.

Important Ad Extensions

  • There are over 10 important ad extensions that Google Ads experts can implement within specific campaigns for best results - the trick is knowing how to use them and when.
  • Depending on the type of campaign you are running, you could be missing out on high value clicks without these extensions set up correctly.

Tracking & Custom Reporting

  • Measuring the success of campaigns is very important, so you know when and where to adjust. This is why we actually go the extra mile and input Google Analytics goal tracking code in your website to notify us when a valid lead inquires through your website whether through a mobile click-to-call, email click, or contact form submission.
  • We then import the goals directly into Google Ads to find out which keywords, ads, and extensions brought in leads so that we can continually modify accordingly.


  • There are several key tools that allow us to enhance your campaign to get the best results possible, such as Google Analytics, Google My Business, and Goal Tracking. The advantage of choosing us is that we have substantial website programming knowledge to handle these complex integrations, no matter your website content management system.

Regular Keyword Monitoring

  • Depending on what's being searched, your ads may show up for irrelevant search terms and you could end up wasting a lot of money on clicks that you don't want. The success of campaigns is largely due to continuous monitoring and fine-tuning of keywords that are clicked over time to eliminate any wasted clicks.
  • We frequently and meticulously examine your keywords, continually building your negative keywords list to avoid displaying your ads for specific search terms.

Google Ads Updates

  • Google is continually modifying the features and functions of its Google Ads administrative platform as well as how ads appear to the user. A Google Certified Partner will be directly in the know on the latest changes from Google so that your account can be optimized the best way possible at all times.
  • What sets us apart is that we are constantly learning more about Google Ads through industry experts and directly from Google.

Contact us today to get started on Google Ads with us.

Monday, 25 November 2019 15:01

Save $1200 On Internet Marketing

 We haven’t increased our pricing in 5+ years. Our company and service have improved quite a bit over the years with some really exciting things happening in 2020. :)

Starting January 2020, we are increasing our prices for our Internet Marketing Packages.

If you are a current client with us on our marketing packages, your rates will not increase and your packages will stay the same.

For any new companies that would like to get started, now is the final chance to receive our current pricing.

How you can save $1200 on Internet marketing

All our packages on average are increasing $100/month. This is a chance for you to save $1200 per year on your Internet marketing.

Inquire today about our free consultation to see if Internet marketing is going to work for you.


On September 11th, 2019 our CEO/Founder Kevin Hicks will be presenting at BNI Urban Professionals.

Come to network over breakfast at Chambar Restaurant at 7 am and network with 40+ business owners.

Kevin will be one of the featured presenters on this day. You'll learn about the benefits of Google Ads for business owners.
If you'd like to attend please contact us and we can get you more details.

May 1st, 2019 we moved into our new office space on the 16th floor of 595 Burrard Street, in Downtown Vancouver BC. Pretty exciting times!

We have also added new people to the team. We are well on our way to improving how we can best produce more leads for our customers.

Here is a photo of the new space. More to come soon!


On May 29th, 2019, our very own Kevin Hicks will be presenting at BNI Urban Professionals (networking event).

You will learn:

  • What an average Google Advertising package looks like
  • What are Google Ads
  • How to measure your success on Google Ads
  • How you can generate ongoing leads to your website

This is a networking event held at Chambar Restaurant in downtown Vancouver, BC. 

Registration is required. Contact us for more details if you'd like to attend.

Date: May 29th, 2019

Time: 6:45 am - 9 am
Cost: $40/person
Includes: Choice of 3 breakfast options, coffee or tea.

Chambar Restaurant
568 Beatty Street
Crosstown, Vancouver BC
Canada V6B 2L3


You'll meet 30+ business owners from all different types of industries. Bring business cards and a postitive attitude.


Sunday, 17 March 2019 11:36

Understanding SEO for Business Owners

This article is written for small business owners who either have a physical location or service-based business. The goal is to create a mindset and understanding of how Search Engine Optimization (SEO) works, what they can do to support their SEO efforts, and what they should hire an SEO expert for.


I’ve found that SEO has been misunderstood.

The fact that SEO is such a difficult industry to understand, and the fact that it’s always evolving with Google’s latest changes, makes it a volatile and risky area for business owners to know who to trust and what to do.

This article is one angle on explaining SEO and should be considered as one option and outlook on what SEO is and means to people. Because SEO changes so often, we’ve compartmentalized SEO into 4 categories in order to understand the fundamentals and how to get the most out of it.

Keep in mind, in this article, we are only talking about organic (non-paid) search engine optimization, although I do suggest for companies to do Google Ads and/or have a balance of both Google Ads and organic SEO to create the best lead generation system they possibly can.

When done correctly, SEO can be an essential part of a companies marketing.

When you excel in the following 4 categories, you will be able to solidify the foundation for your SEO.

There are so many different ways to learn about SEO. This method is what we’ve come up with for business owners to better understand and navigate this unique and evolving industry.

We have categorized SEO into 4 main areas. Each category encompasses various tasks and strategies. As SEO changes and evolves, the new updates can fit into these categories, and you or an SEO expert can measure how successful you are within each category. This in turn can help you understand what you need to focus on or what you can help with to improve your SEO moving forward and with consistency in your marketing.

By using this system, your company can stay consistent with your marketing efforts and hold yourself accountable to keep up with these 4 categories.

#1. Website Content & Keywords

Strategize content on all the pages in your (mostly) static website, keywords used, and amount of keywords vs. content.

Relevant, Unique, Engaging Website Content

If you want to rank your website in Google, the number one thing you can do is have a lot of content on your website. What I mean by that is every page on your website should have 500+ words. Google is a search engine that requires text-based content on your website for it to scan through and figure out what your website is about. The content on your website should be unique (not copied from somewhere else on the Internet). While you're at it, you should make sure the content speaks to your audience and is engaging. Talk about benefits of doing business with you, why should someone care and/or want to do business with you over your competitors, what your process looks like, and what makes you unique as a company.

Keywords That Describe You and Keywords That Describe Your Service

Once your content is written, do another once over and make sure your primary or secondary keywords are incorporated throughout your website. Are there keywords that describe you? For instance, if you are a massage therapist, do you have "RMT" or "registered massage therapist" keywords written on your website? Do you have keywords that describe the service you provide such as "massage therapy" or "deep tissue massage," etc.?

Location Targeted Keywords

The next part we'd suggest you consider is location (city, province/state, or country). Next to your keywords or within your website copy somewhere, you should also focus on where you physically are or where you'd like to do business. For instance, "massage therapy vancouver" or "RMT vancouver."

#2. Code & Guidelines

Take into account Google’s requirements for websites to be indexed in their search engine: how to spec your website and code are, how efficient your website is loaded for users, and benchmarking guidelines and/or comparisons to other websites across the Internet.

Website Code & Website Hosting

There are many different ways to build a website, and there are many different ways to display or host a website. This is an area that you definitely want to hire an expert for to make sure your website is set up correctly and to give you the best chance for success. You may have an important piece of code that's throwing off your whole marketing campaign. For instance, your website hosting might be so slow that your website visitors aren't even loading the website before they've decided to leave, or your website contact form might not be working due to poor email delivery settings from your web hosting company.

This is also an area where a lot of business owners use software or consider reports from people who are trying to sell them on marketing services. How do you know which report or software is actually telling you what's important, and how much of an impact does each of these warnings or errors have? SEO software and reporting are actually quite complex and would take years to learn to be able to decipher what matters the most. The suggestion here is definitely to hire a professional to help you when it comes to website code and hosting.

Google's Suggested Webmaster Guidelines

Over the years, Google has done an excellent job of educating webmasters on the rules and regulations they put forward on how to best optimize your website to rank well in its search engine. In short, Google wants to give the best search results as possible to their end users. Webmasters want to deliver the best results for their customers. This in turn should mean that Webmasters should do their best to abide by the guidelines that Google recommends. If Webmasters don't abide by the rules, they may see their clients' websites removed from Google completely as a penalty. The point here is not to try and cheat the system. It's not worth being removed from Google's search results.  

Knowing these guidelines takes time and years of experience. As such, this is another area you'll need to hire an SEO expert for. Here's a link to Google's Webmaster Guidelines:

This area also evolves and is essentially a never-ending area. Every time you add something new to your website, it opens up a list of tasks that you could do to optimize your website further. Knowing which tasks are most important and which tasks are much less of a priority is the real key here.

#3. Ongoing Content Marketing

Update your website with fresh, relevant content (usually blog posts or landing pages).

This is an area that I feel all business owners need to start considering much more within their marketing campaigns. It's an area that they can have input on in which they can fine tune their brand messaging and attract more ideal customers by producing relevant and engaging content. Once you have completed #1 and #2 to a level where you are happy with, moving on to #3 and #4 in this program will really ramp up your results and solidify your marketing.

Think of this part of your SEO as running your outbound messaging to generate your inbound inquiries. Much of the success for marketing is based on the message you want to convey and how deeply defined it is. Marketing experts will tell you this is where you need to define your voice. What I mean by this is: why are you in business in the first place? What's your story? Bringing this into your marketing blog posts and landing pages will give you better long-term success. 

Ultimately, you can hire people for this area, although if you don't supply them with your tone and background messaging, they may not be able to communicate or write the way you want them to.

This is often why the business owner is the one who's best to write the articles and has trouble passing on this task to someone else. The mindset in this step is very important. Find a way to fit writing content into your schedule, or hire a professional who can match your tone and messaging that can get you results. Another key tip is to not just write the articles, blog posts, or landing pages, and then just leave them there. You need to promote the content once written, and get it in front of people. You've already spent the time or money on writing the content. Now, get people to read it!

#4. Exposure Popularity, Reputation & Relevancy

Consider the popularity of your website (in Google's mind) across the rest of the Internet (including Social Media) and how many links point back to your website (Link Building).

People don't talk about this area as much as they should. The involvement and impact of the rest of the Internet on YOUR website is actually quite important.

Exposure Popularity

When we talk about exposure, we are referring to your Internet marketing reach. How many people are you in front of with your message? Social media is often referred to as the way to achieve a high amount of exposure in an efficient amount of time. It's outbound marketing of your messaging. Google considers social media popularity of websites when ranking them within their search engine. Being popular on social media by sharing your website link and gaining more likes, shares, etc. will help your exposure popularity. 

Reputation & Relevancy

Are you listed on other websites in locations that someone would click on to visit your website? How relevant and related is that website to yours? If you have other high authority websites linking back to your website, this will help with your relevancy. If those websites are talking about you and linking to you, what are they saying about you? How is this reputation affecting your website or marketing in general?

This part of SEO is heavily reliant on how well you are doing with Ongoing Content Marketing (#3). 



This article is an overview and is meant to educate small business owners on which areas they can help with and in which areas they should hire an SEO expert.

Another important thing to consider regarding SEO is that Google Ads is an option in which you pay for top-page ranking within Google's search results. Having a balanced attack on marketing of Google Ads monthly ad spend and SEO will give you the best results. ROI Web Marketing offers marketing packages that include Google Ads & SEO services that are focused on lead generation to grow your business.

Contact us today to get started!


Sunday, 27 January 2019 11:14

ROI Landing Pages Redefined

When you think of landing pages, people often think of classic squeeze pages.

These are pages that don't have links to other parts of your website and force the user to fill out a form for more information or to get to the next step.

The way we build a landing page is a little different from the way you may have heard of in the past.

I'll explain why we do this differently.

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